Passion + Vision = Purpose

Jody Hanks, MBA, MS - Our COO

Jody brings 30 years of operational leadership and management experience to MDCoaches.  His expertise extends across multiple medical business and treatment platforms including field and regional operations, hospitals, ambulatory care, dental practice, post-acute care, practice management, and other related systems.  As a US Air Force veteran, Jody led medical organizations both domestically and abroad, working closely with local authorities and business partners to integrate medical operations within the community.

He initiated and developed new service lines for both hospital organizations and single-practice entities in several states, and has been highly successful in local market development in those locations.  He is uniquely qualified to assess operational risk in business expansion and other growth initiatives, and has a proven history of leveraging technology to improve organizational performance and efficiency.

Well versed in instructional system development and its application to work center training, Jody developed standardized training programs for ancillary specialties that significantly reduced training variance within the organization and improved productivity.

As a medical inspector with the Air Force Inspection Agency, he surveyed extensively with the Joint Commission and the Association for the Accreditation of Ambulatory Health Care.  He also developed evaluation criteria used by those accreditation agencies in assessing ambulatory care, leading to change in national accreditation for the military services.  He has consulted with hospitals and other medical treatment facilities on survey preparedness.

Jody is an astute and practical leader and manager.  His no-nonsense and highly focused approach to process improvement and business development helps organizations work more efficiently and with greater effectiveness.  He readily shares his expertise with those around him and coaches staff members along the way to lock-in new processes and procedures.

"Jody is an excellent leader and manager. He understands physicians and what they need to be successful in their practice. He is very effective at removing distractions and allowing clinicians to remain focused on patient care. Attentive, engaged, and responsive, Jody has earned the respect of my colleagues."  

- Dr. John Zelis, General Surgeon

"Jody deserves credit for a great deal of my wound care knowledge. In my time working with him, he always demonstrated effective leadership and management, attention to detail, and a dedication and pride in his work that is an exceedingly rare combination in the professional world."

- Rafael Mazuz, Managing Director, Diligence Wound Care Global